Policies & Terms

All classes must be reserved in advance through our booking system. Walk-ins are welcome on a space-available basis only.

We require a minimum 12-hour notice for all cancellations. Late cancellations (under 12 hours) and no-shows will result in the loss of the class credit.

If you are more than 5 minutes late, your spot may be released to a waitlisted client. Please arrive at least 10 minutes before your scheduled class.

Single classes and class packs are non-refundable and non-transferable. Class packs expire 6 months from the date of purchase.

Monthly unlimited memberships auto-renew on the same date each month. A 30-day written notice is required to cancel a membership.

Memberships are non-transferable and may not be shared between individuals.

Please silence all mobile devices before entering the studio. We ask that you refrain from phone calls and texting during class.

Grip socks are required for all Reformer and mat classes. Socks are available for purchase at the front desk.

Please refrain from wearing strong perfumes or colognes out of respect for fellow clients who may have sensitivities.

Food is not permitted inside the studio. Water bottles with secure lids are welcome.

Please inform your instructor of any injuries, medical conditions, or pregnancy before class begins. It is your responsibility to disclose relevant health information.

Aura Pilates reserves the right to refuse service to anyone who appears to be under the influence of alcohol or drugs.

Clients participate in all classes at their own risk. Aura Pilates is not responsible for any injury sustained during class.

Aura Pilates is not responsible for lost, stolen, or damaged personal belongings. Please leave valuables at home or secure them in a provided locker.

Items left in the studio for more than 7 days will be donated to charity.

Photography and video recording during class is not permitted without prior written consent from Aura Pilates management.

By attending our studio, you consent to being photographed or filmed for promotional purposes. Please notify us in writing if you do not wish to be included.